What things in your day add value to the end product?

Something that add values…

Three people with different sets of skills (application developer, server administrator and release engineer) all looking at what could be causing an issue that manifested itself only in the production environment at release time.

In contrast with something that doesn’t…

A manager not involved in the release, sitting over everyone’s shoulders while they’re trying to understand the issue, reminding them to record the time spent against the estimated times in the plan and all the other paperwork.

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