Feedback Takes Time

During our training classes, we try to convey the importance of effective feedback aimed at either strengthening confidence or improving effectiveness. I feel it’s an important part of learning. We encourage participants to give each other feedback and set aside time once a week with one of the trainers to both give and receive feedback.

For some reason, most people tend to give very ineffective feedback such as “I think that’s good” or “I think you’re lazy”. Breaking these bad habits of giving feedback based on some value or belief judgements is hard to do and is worth the time and effort to unwind. Part of the trick is at least helping people realise when they’re giving ineffective feedback. Helping them formulate effective feedback is the next step.