I was involved in a great discussion on the weekend about two words that never help in conversations.
‘Actually’ and ‘but’
Sometimes you may find yourself in a good situation to use these “blocking” keywords, but far too often, they are abused as implicit “no, you’re wrong” statements. These words stop innovative, flowing conversations and turn them into a debate.
An alternative that I will be trying hard to use is “and.” Please post a comment if you have one you could recommend.